COVID-19 and ONYX Products

Updated: March 16, 2020

 

To all of our customers,

We have spent the last several months learning more than we ever imagined about this novel coronavirus that has been named COVID-19.  We have been monitoring the rapid spread of this virus and the resulting sudden impact it is now having on the global economy.  Our thoughts and prayers go out to all those who have already been affected by this crisis, and we hope that all of our customers and partners and all of their families and friends and colleagues stay as safe as they possibly can as this crisis unfolds.

ONYX Products began planning for an approach to this situation several weeks ago. Our plan first and foremost focused on the health and well-being of our employees, vendors, partners, and our communities. We have now begun implementing the first steps of that plan which includes having our employees work remotely as much as possible in order to reduce the risk of human-to-human transmission of this virus in our workplaces around the globe. 

We are very adept as an organization and we are extraordinarily well prepared for this type of situation.  As we shift to this remote working employee model, we do not expect any changes to the service and support that we provide to you. 

We are here to help guide you and your company through this crisis. We will keep you up-to-date on the latest news including any carrier delivery delays of your ONYX Products order.

If you have any questions, please contact our Customer Care team at support@onyxproducts.com.  And above all else, stay safe and take care of yourself, your family and your friends.

Sincerely,

ONYX Products